Question 1

Is Renew Reminder really free?

Accepted Answer

Yes. The free plan has no time limit and needs no card. It covers unlimited subscription and bill tracking, email and push reminders, statement import (up to 60 files a month), categories, the renewal calendar, sharing and splitting costs with people, 3 active rules, and 20 Remi messages a month.

Question 2

What does Premium add?

Accepted Answer

Bank auto-detection — link up to 5 bank accounts in the US and Canada and your recurring charges are found for you — plus SMS text reminders, unlimited Remi, unlimited custom rules and connecting AI apps such as Claude and ChatGPT. Everything else is in the free plan. The public API is part of the Business plans, not Premium.

Question 3

What does Premium cost?

Accepted Answer

$9.99 a month, or $79.99 a year if you pay yearly — which works out cheaper than paying monthly. There is one paid plan for individuals, and there are no feature add-ons to buy later.

Question 4

Can I try Premium before paying?

Accepted Answer

The free plan has no time limit, so you can use Renew Reminder for as long as you like before deciding. When you upgrade, the app shows exactly what you'll pay before you confirm.

Question 5

Do I need to connect a bank account?

Accepted Answer

No. Everything on the free plan works without one — add a subscription, its price and its renewal date in under a minute, import a statement from any bank, or tell Remi. Linking a bank so recurring charges are found for you is a Premium feature, for up to 5 bank accounts in the US and Canada.

Question 6

Can I cancel Premium at any time?

Accepted Answer

Yes, and you keep Premium until the end of the period you have already paid for; after that your account carries on with Free. If you subscribed on the web, cancel from your account settings. If you subscribed inside the iPhone or Android app, the subscription belongs to your App Store or Google Play account and has to be cancelled there — that is an Apple and Google rule, not ours.

Question 7

Can I switch between monthly and yearly?

Accepted Answer

Yes. On the web, open Billing and choose Manage: the switch happens straight away, and the unused part of what you already paid is credited to the new plan. In the iPhone or Android app, the App Store or Google Play makes the change, usually from your next renewal. Either way you are never charged twice for the same period.

Question 8

Do I pay again for each device?

Accepted Answer

No. Your plan — Free or Premium — covers your account across iPhone, Android and the web. Sign in anywhere and your subscriptions, reminders and history are the same.

Question 9

Can I use Renew Reminder on the web?

Accepted Answer

Yes. Sign in on the web with the same account and everything is there — the same subscriptions, reminders and plan as on your iPhone or Android. Premium bought in the app works on the web, and Premium bought on the web works in the app.

Question 10

Can I get a refund?

Accepted Answer

If you subscribed on the web, contact us and we will sort it out. If you subscribed through the App Store or Google Play, refunds are handled by Apple or Google under their own policies — we have no way to issue one on their behalf, but we will happily help you file the request.

Question 11

Which currencies do you support?

Accepted Answer

You choose your account's currency once, from the full list, and every subscription, bill and total uses it. Amounts are never converted between currencies, so a total is always one currency added up.

Question 12

What happens to my data if I stop paying?

Accepted Answer

Your data stays yours. Nothing is deleted when Premium lapses — your account carries on with Free, with everything you have tracked — and you can export your subscriptions and statements at any time.

Question 13

Is there a plan for teams?

Accepted Answer

Yes. Renew Reminder Business is open to a small number of businesses through a pilot: apply on the business page, and an accepted business gets the full product free for 14 days, with no card. After that, Business Starter is $49 a month and Business is $149, both with unlimited seats. They add a company workspace with Admin and Member roles, an owner tag on every vendor, renewal alerts to the admins and the owner, and a spend dashboard by owner and category. Business is billed to the company per workspace, not per person. See the business page for the full comparison.

Feature	Free$0	Premium$9.99 a month
Get everything in
Remi, the AI assistantAdd a subscription in a sentence, ask what renews next	Free: 20 messages a month	Premium: Unlimited
Remi voice notes and receipt scansOn top of the messages, not taken from them	Free: 40 a month	Premium: Unlimited
Email inboxForward receipts to your own address; every find waits for your review	Free: 100 emails, then 25 a month	Premium: Unlimited, within fair use
Statement importPDF, CSV, text or photos, from any bank in any country	Free: 60 files a month	Premium: 60 files a month
Bank syncRepeating charges added for you, read-only, at banks in the US and Canada	Not included in Free	Premium: Up to 5 accounts
Add it by handFrom the service catalogue, with the logo already there	Included in Free	Included in Premium
Never miss a charge
Push reminders1 to 30 days before each charge, at the hour you choose	Included in Free	Included in Premium
Email reminders and statements	Included in Free	Included in Premium
SMS text reminders	Not included in Free	Included in Premium
Per-record reminder timeOne item at its own hour. A different lead time takes a rule	Included in Free	Included in Premium
Free-trial countdownsWarned before a trial converts	Included in Free	Included in Premium
Renewal calendarIn the app, in Google Calendar, or by link in Apple Calendar and Outlook	Included in Free	Included in Premium
RulesRename charges, fix categories, change when things remind you	Free: 3 active	Premium: Unlimited
WidgetsHome Screen, and the Lock Screen on iPhone	Included in Free	Included in Premium
Every kind of payment
Subscriptions, bills and free trialsNo cap on how many you track	Included in Free	Included in Premium
Bills that change every monthMark paid with what you actually paid, with a payment history	Included in Free	Included in Premium
InvestmentsDeposits and contributions, kept out of your spending	Included in Free	Included in Premium
Cards and accountsWhich card each subscription is charged to	Included in Free	Included in Premium
CategoriesIncluding your own	Included in Free	Included in Premium
AnalyticsMonthly and yearly totals, by category, and the next six months	Included in Free	Included in Premium
BudgetsMonthly limits with an email at 80% and 100%. In the web app now, on phones with the next update	Included in Free	Included in Premium
Share and keep records
Split costs with peopleYour share, nudges and who has settled. Never moves money	Included in Free	Included in Premium
Cancel guidesStep by step for each provider. We never cancel for you	Included in Free	Included in Premium
Emailed statementsWeekly, every other week, twice a month or monthly	Included in Free	Included in Premium
PDF report and data export	Included in Free	Included in Premium
Everywhere
iPhone, Android and webOne account, synced	Included in Free	Included in Premium
Your currencySet once for the account; amounts are never converted	Included in Free	Included in Premium
Claude and ChatGPT connectorAsk your AI assistant what renews next	Not included in Free	Included in Premium

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