Can I cancel CyberGhost VPN at any time?

Yes, you can disable auto-renewal for your CyberGhost VPN subscription at any time through your account dashboard. Your access will continue until the end of your current paid billing cycle.

Will I lose my data if I cancel?

No, CyberGhost VPN has a strict no-logs policy, meaning they do not store user activity data. Cancelling your subscription will not result in the loss of any personal usage data because it was never collected.

How do I get a refund?

CyberGhost VPN typically offers a money-back guarantee: 14 days for monthly plans and 45 days for longer subscriptions. If you are within this period, contact their customer support via live chat or email to request a refund.

Cancellation Guides/VPN & Security

How to Cancel CyberGhost VPN

Cancel CyberGhost VPN in minutes — step-by-step instruction to stop paying for subscriptions you do not use.

Updated June 2026

4 min read

100% Verified Manual Instructions

Starting Cost

$12.99/mo

Billing Terms

monthly

Trial Conditions

No Free Trial

Difficulty Level

Medium

Interactive Guide

Cancellation Assistant

Go to Cancel Page

On the Web / Desktop

Navigate to the CyberGhost VPN website: Go to https://www.cyberghostvpn.com and click on 'My Account' 👤 in the top right corner. Log in with your credentials.

Access your Subscriptions: Once logged in, you will be on your account dashboard. Look for and click on the 'My Subscriptions' 💳 option in the left-hand navigation menu.

Initiate Cancellation: On the 'My Subscriptions' page, locate your active CyberGhost VPN subscription. You should see an option to 'Disable auto-renewal' or 'Turn off automatic renewal' next to it. Click on this option.

Confirm Cancellation Request: You will likely be presented with a pop-up or a new page asking you why you want to cancel or offering a discount to stay. You may see options like 'Pause subscription' or 'Get a special offer'. Ignore these retention attempts and look for a clear option to 'Continue cancellation' or 'Disable auto-renewal'. Click on this to proceed.

Final Confirmation: CyberGhost VPN may present a final confirmation screen. Read the details to ensure you are disabling auto-renewal and not just pausing your subscription. Confirm your decision to cancel the auto-renewal. You should receive an email confirming that auto-renewal has been successfully disabled.

Advisory: Cancel Where You Subscribed

You can only stop billing on the platform you originally paid on. If you subscribed inside an app, cancelling on the website won't stop the charge — and vice versa. Watch out for retention “dark patterns” too: keep going until you see a clear “Cancellation Confirmed” screen and a confirmation email.

Aftermath

What Happens After Cancelling CyberGhost VPN?

After cancelling, your CyberGhost VPN subscription will remain active until the end of your current billing period. You will not be charged again once auto-renewal is successfully disabled. CyberGhost VPN operates under a strict no-logs policy, meaning they do not collect or store user activity data. Therefore, there is generally no personal data from your VPN usage to retain or remove by them. Your account details, such as email and billing history, will remain in their system unless you specifically request account deletion.

Alternative Solutions

CyberGhost VPN Alternatives Worth Considering

If you're looking for an alternative VPN, NordVPN and ExpressVPN are often highly rated for their speed, security features, and extensive server networks. They typically offer similar features to CyberGhost VPN, including strong encryption and no-log policies, but their pricing structures can vary. For budget-conscious users, Surfshark often provides competitive pricing for multi-device support, making it a potentially cheaper option.

Pre-Cancellation Review

Before You Cancel — Things to Consider

Understand the billing cycle: CyberGhost VPN's cheapest plan is monthly ($12.99). Cancelling disables auto-renewal, meaning your access will continue until the end of your current paid billing period, but you won't be charged again.
Check refund eligibility: CyberGhost VPN offers a money-back guarantee, typically 14 days for monthly plans and 45 days for longer plans. If you are within this window, you may be eligible for a full refund. Check their terms for precise details.
Export any custom settings: While CyberGhost VPN doesn't store user activity logs, if you have any specific connection profiles or favorite server settings you wish to replicate elsewhere, make a note of them.

Savings Projection

$155.88/ yr

Estimated annual funds recovered by ending subscription charges.

DifficultyMedium

Cancel Duration3 mins

Savings Equivalent Value

Chipotle

13 burrito bowls

Starbucks

27 grande lattes

Movie Nights

12 movie tickets

Advisory Note

Be sure to cancel before the auto-renewal date to avoid lock-in.

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