How to Cancel Amazon Kids+ (FreeTime Unlimited)

Amazon's standard policy for subscription cancellations is that they stop future renewals and keep the service active until the end of your billing cycle, without issuing refunds for partial months.

However, Amazon Kids+ is one of the few services where you may receive a prorated refund automatically if you activate a new hardware bundle (like a new Fire Kids tablet) that comes with a free year of Kids+.

If you were billed for an accidental renewal, go to Amazon's Customer Service page (amazon.com/contact-us), start a live chat, and explain that the renewal was unintentional. If you request a refund within 24 to 48 hours of the renewal and the service has not been accessed by your child during that period, customer support will usually issue a prorated or full refund as a courtesy.

Do not file a chargeback with your credit card company. Amazon is notoriously strict about chargebacks and will permanently lock your entire Amazon account, including Kindle libraries, Amazon Prime memberships, and AWS accounts.

Your Amazon Kids+ subscription will remain active until the end of the current billing cycle. When the period ends, your child's profile will revert to the free Amazon Kids experience. They will lose access to the premium library of books, movies, TV shows, and educational games, but their profile settings, daily time limits, and parental controls remain active.

Any child profile data, reading progress, and custom settings are saved on Amazon's servers. If you decide to resubscribe later, your child can pick up exactly where they left off.

If you are looking for other child-friendly media platforms, YouTube Kids is a free alternative focusing on video content, and Epic! ($11.99/mo) is a popular educational e-book library for kids under 12.

For gaming alternatives, Nintendo Switch Online ($3.99/mo) and Apple Arcade ($6.99/mo) offer ad-free, kid-friendly games without in-app purchases.

• Prime vs Non-Prime pricing. Prime members pay $5.99/mo ($48/yr), whereas non-Prime members pay $7.99/mo ($79/yr). Check your billing statement to ensure you are paying the correct amount.
• Free trial hardware bundle. If you purchased a Kids Edition Fire Tablet, Kindle, or Echo Dot, it came with 1 year of free Amazon Kids+. Cancelling during this free year will immediately end access, forfeiting any remaining free months.
• Automatic cancellations. If you buy a new Kids Edition device while paying for an active monthly subscription, Amazon will automatically cancel your paid subscription and issue a prorated refund for the remainder of that billing cycle.
• Child profile data. Cancelling the subscription does not delete your child's profile, reading history, or app progress. This data is preserved, and you will regain access to it if you resubscribe in the future.
• Direct vs App Store billing. If you signed up inside the iOS or Android app, you must cancel through Apple Subscriptions or Google Play. If you signed up on Amazon.com or bought a tablet, you must cancel via Amazon.