Can I cancel Zwift at any time?

Yes, Zwift operates on a monthly subscription model, allowing you to cancel at any time. Your membership will remain active until the end of your current billing period, and you will not be charged for subsequent months.

Will I lose my data if I cancel?

No, canceling your Zwift subscription does not typically result in the loss of your historical ride data, progress, or account information. This data is usually retained, so if you decide to resubscribe in the future, you can pick up where you left off.

How do I get a refund?

Zwift generally does not offer refunds for partial unused subscription periods. When you cancel, your access continues until the end of the current billing cycle. Refunds are typically only issued in specific circumstances, such as billing errors. For specific refund inquiries, you would need to contact Zwift Support directly.

Cancellation Guides/Health & Fitness

How to Cancel Zwift

Cancel Zwift in minutes — step-by-step instruction to stop paying for subscriptions you do not use.

Updated June 2026

4 min read

100% Verified Manual Instructions

Starting Cost

$19.99/mo

Billing Terms

monthly

Trial Conditions

14 Days Free

Difficulty Level

Easy

Interactive Guide

Cancellation Assistant

Go to Cancel Page

On the Web / Desktop

Go to https://www.zwift.com and log in to your account with your credentials.

Once logged in, click on your profile picture 👤 in the top right corner of the screen.

From the dropdown menu, select 'Profile' to navigate to your account settings.

On your profile page, locate and click the 'Membership' tab on the left-hand side.

Within the 'Membership' section, find and click the 'Cancel Membership' button. Be aware, Zwift may attempt to offer you options to pause your membership or highlight benefits you're losing. Ignore these and proceed with cancellation.

You may be presented with a short survey asking for your reason for canceling. Provide an honest answer or select 'Other' and click 'Continue'.

Confirm your cancellation when prompted. Zwift will typically send an email confirmation of your cancellation to your registered email address.

Check your email for the cancellation confirmation. Keep this email as proof of cancellation.

Advisory: Cancel Where You Subscribed

You can only stop billing on the platform you originally paid on. If you subscribed inside an app, cancelling on the website won't stop the charge — and vice versa. Watch out for retention “dark patterns” too: keep going until you see a clear “Cancellation Confirmed” screen and a confirmation email.

Aftermath

What Happens After Cancelling Zwift?

After successfully canceling your Zwift subscription, your access to Zwift will continue until the end of your current billing cycle. For instance, if you pay monthly and cancel halfway through the month, you can still use Zwift until the date your next payment would have been due. No further charges will be applied to your account. Your workout data, progress, and account information generally remain associated with your profile, allowing for a seamless return if you decide to resubscribe in the future.

Alternative Solutions

Zwift Alternatives Worth Considering

If you're canceling Zwift due to cost or a desire for a different experience, there are several alternatives. For a more budget-friendly or free indoor cycling app, consider Rouvy, which offers realistic video routes, or TrainerRoad, which focuses heavily on structured power-based workouts if you prefer performance training over virtual worlds. For those looking to save money, many cycling computers and apps also allow you to do basic ERG-mode training with a smart trainer without a full subscription service. Some basic training apps might be free or offer a lower-cost subscription than Zwift's $19.99 monthly fee.

Pre-Cancellation Review

Before You Cancel — Things to Consider

Export any desired workout data or activity logs before cancellation, although your data generally remains accessible if you resubscribe in the future.
Be aware that your access will typically continue until the end of your current billing period.
If you are on a free trial, canceling before the trial period ends will prevent any charges.

Savings Projection

$239.88/ yr

Estimated annual funds recovered by ending subscription charges.

DifficultyEasy

Cancel Duration2 mins

Savings Equivalent Value

Chipotle

20 burrito bowls

Starbucks

42 grande lattes

Movie Nights

18 movie tickets

Advisory Note

Can be cancelled directly within the account dashboard settings.

Subscription Optimizer

Find More Forgotten Charges

Renew Reminder matches and tracks your bills automatically. Scan your statements to spot other hidden trials and automatic renewals before they charge you.

Renewal Reminders

Price Monitoring

Secure Verification

Scan Statements Free

Is this guide outdated?

Subscription interfaces change constantly. If any step or menu name no longer matches what you see, flag it to trigger a doc refresh.

Please sign in with your RenewReminder account to submit a report.

General Queries

Frequently Asked Questions

More Health & Fitness Subscriptions

View all

Barry's Bootcamp

From $175.00/mo

Calm

From $14.99/mo· 7d trial

Equinox

From $300.00/mo

F45 Training

From $50.00/mo

Headspace

From $12.99/mo· 7d trial

MyFitnessPal

From $19.99/mo· 30d trial

View all subscriptions