Cancellation Guides/Productivity

How to Cancel Monday.com

Cancel Monday.com through the admin panel in five steps. Only admins can cancel — ask yours if you don't have access.

Updated June 2026
4 min read
100% Verified Manual Instructions
Starting Cost

$9.00/mo

Billing Terms

monthly

Trial Conditions

14 Days Free

Difficulty Level

Easy

Interactive Guide

Cancellation Assistant

On the Web / Desktop

1

Log in → profile → Administration → Billing.

2

Click ⋮ next to your product → Cancel product.

3

Select a reason and confirm.

Advisory: Cancel Where You Subscribed

You can only stop billing on the platform you originally paid on. If you subscribed inside an app, cancelling on the website won't stop the charge — and vice versa. Watch out for retention “dark patterns” too: keep going until you see a clear “Cancellation Confirmed” screen and a confirmation email.

Refunds

How to Get a Monday.com Refund If You Were Already Charged

New customers on yearly plans may be eligible for a prorated refund if requested within 30 days of purchase. Monthly plan renewals and existing customer renewals are generally not refundable.

Contact support@monday.com with your account details and reason for the refund request.

Charged for something you forgot?

Renew Reminder warns you up to 14 days before your next renewal — so you never have to chase a refund again.

Get Renewal Warnings
Aftermath

What Happens After Cancelling Monday.com?

After cancelling, your subscription remains active until the end of your billing period. After that, your account downgrades to the free plan.

Free plan limits: 2 seats, up to 3 boards, no automations, no integrations, no time tracking. Boards beyond the limit are archived and inaccessible until you resubscribe or delete enough to get under the limit.

Your account data, boards, and workspace settings are preserved — nothing is deleted. You can resubscribe at any time.

Alternative Solutions

Monday.com Alternatives Worth Considering

For project management, Asana (free tier for up to 15 users), Trello (free tier available), and Notion (free for personal use) are popular alternatives.

ClickUp offers a generous free tier with unlimited tasks and members. Jira (free for up to 10 users) is standard for software development teams.

Pre-Cancellation Review

Before You Cancel — Things to Consider

  • Only admins can cancel. You must have admin access to reach Administration → Billing. If you're not an admin, ask your workspace admin to cancel.
  • Cancel each product separately. If you have multiple Monday.com products (Work Management, CRM, Dev, etc.), each must be cancelled individually. Cancelling one does not cancel the others.
  • Wire transfer billing. If your account is paid by wire transfer, you cannot cancel through the website — contact your account manager directly at support@monday.com.
  • Free plan available. After cancelling, your account can revert to the free plan (up to 2 seats, 3 boards). If your workspace exceeds these limits, you will lose access to extra boards until you delete them or resubscribe.
  • Export your data. Before cancelling, export your boards and data via the Board Menu → Export to Excel/CSV. Once downgraded to free, some data may become inaccessible.

Savings Projection

$108.00/ yr

Estimated annual funds recovered by ending subscription charges.

DifficultyEasy
Cancel Duration2 mins

Savings Equivalent Value

Chipotle

9 burrito bowls

Starbucks

19 grande lattes

Movie Nights

8 movie tickets

Advisory Note

Can be cancelled directly within the account dashboard settings.

Subscription Optimizer

Find More Forgotten Charges

Renew Reminder matches and tracks your bills automatically. Scan your statements to spot other hidden trials and automatic renewals before they charge you.

Renewal Reminders
Price Monitoring
Secure Verification
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General Queries

Frequently Asked Questions