Can I cancel Peloton at any time?

Yes, Peloton subscriptions can be canceled at any time. Your access will continue until the end of your current billing cycle, and you will not be charged again.

Will I lose my data if I cancel?

No, generally your workout history, achievements, and profile data are retained by Peloton even after cancellation. If you resubscribe in the future, your past data should still be accessible.

How do I get a refund?

Peloton typically does not offer pro-rata refunds for monthly subscriptions. Your access will continue until the end of your current paid billing period. Refunds are usually only issued in specific circumstances, such as within a trial period or due to a service error. Check Peloton's terms of service for specific refund policies or contact their support if you believe you are entitled to one.

What happens to my Peloton equipment if I cancel the All-Access Membership?

If you cancel an All-Access Membership for Peloton equipment (Bike, Tread, Row), your machine will still function in 'Just Ride' / 'Just Run' / 'Just Row' mode, allowing you to use it manually. However, you will lose access to the vast library of on-demand classes, live classes, performance metrics, and instructor-led content directly on your equipment. You can still use the Free Peloton App for some basic content on a separate device.

Cancellation Guides/Health & Fitness

How to Cancel Peloton

Cancel Peloton in minutes — step-by-step instruction to stop paying for subscriptions you do not use.

Updated July 2026

4 min read

100% Verified Manual Instructions

Starting Cost

$13.99/mo

Billing Terms

monthly

Trial Conditions

30 Days Free

Difficulty Level

Easy

Interactive Guide

Cancellation Assistant

Go to Cancel Page

On the Web / Desktop

Navigate to the Peloton cancellation support page: Go to https://support.onepeloton.com/hc/en-us/articles/204592215. This page provides direct links and instructions specific to your subscription type.

Identify your subscription type: Peloton offers different subscription models (All-Access for equipment owners, App Membership, etc.). The cancellation process varies slightly. Most frequently, you will log into your account on the Peloton website and navigate to your Subscription settings.

Access your account and subscription settings: Log in to your Peloton account on the official website. Once logged in, click on your profile icon 👤 in the upper right corner → Select 'My Account' → Then navigate to 'Subscriptions'.

Initiate the cancellation process: Within the 'Subscriptions' section, locate your active Peloton membership. You should see an option to 'Cancel Subscription' or 'Manage Subscription'. Click on this to proceed. Peloton may offer options to pause your membership instead of outright canceling; focus on finding the direct cancellation option.

Confirm your cancellation: Peloton will likely present you with a series of screens attempting to retain you as a subscriber. These may include offers to pause your membership, discount offers, or prompts asking for the reason for cancellation. Ignore these retention attempts and select phrases like 'Continue to Cancel' or 'No, I want to cancel'. Follow the prompts until you receive explicit confirmation of cancellation.

Verify cancellation confirmation: After completing the steps, you should receive an email confirming your Peloton subscription cancellation. Keep this email for your records. If you do not receive an email within a few hours, check your spam folder or contact Peloton support directly to ensure the cancellation was processed.

Advisory: Cancel Where You Subscribed

You can only stop billing on the platform you originally paid on. If you subscribed inside an app, cancelling on the website won't stop the charge — and vice versa. Watch out for retention “dark patterns” too: keep going until you see a clear “Cancellation Confirmed” screen and a confirmation email.

Aftermath

What Happens After Cancelling Peloton?

Upon cancellation, your Peloton membership will remain active until the end of your current billing period. For instance, if you pay monthly and cancel halfway through the month, you will still have access to all membership features until your next billing date would have occurred. Billing will cease immediately after your current paid period concludes; you will not be charged again. Peloton generally retains your workout history and profile data, so if you decide to rejoin in the future, your previous statistics and achievements should still be available.

Alternative Solutions

Peloton Alternatives Worth Considering

If you're looking for more flexible or affordable fitness options, consider alternatives like Apple Fitness+ or YouTube fitness channels. Apple Fitness+ offers a wide range of studio-style workouts led by expert trainers, similar to Peloton, but at a lower monthly cost (typically $9.99/month) and doesn't require specific hardware beyond an Apple device. For even more budget-friendly options, YouTube hosts a vast library of free workout content, from yoga and HIIT to strength training, taught by various instructors, allowing you to sample different styles before committing to a paid service. These alternatives provide excellent ways to stay active without the higher cost of a Peloton subscription or equipment.

Pre-Cancellation Review

Before You Cancel — Things to Consider

If you have an All-Access membership tied to a Peloton machine, cancelling it means losing access to most on-demand classes and live metrics on the machine itself. Your machine will still function in 'Just Ride' or 'Just Run' mode.
Check your billing date: Your membership remains active until the end of your current billing cycle. Cancel *before* your next charge date to avoid being billed for another month.
Consider pausing: Peloton often offers a 'pause' option, which can be useful if you plan to return. Ensure you select 'Cancel' if your intention is to fully stop payments.
Understand data retention: While your membership will cease, Peloton generally retains your workout history and profile data. If you decide to resubscribe later, your past activities usually remain accessible.
No pro-rata refunds: Peloton typically does not offer pro-rata refunds for partial months. Your access will continue until the end of the paid period.

Savings Projection

$167.88/ yr

Estimated annual funds recovered by ending subscription charges.

DifficultyEasy

Cancel Duration2 mins

Savings Equivalent Value

Chipotle

14 burrito bowls

Starbucks

29 grande lattes

Movie Nights

13 movie tickets

Advisory Note

Can be cancelled directly within the account dashboard settings.

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