How to Cancel Prime Video Add-ons

Amazon's standard policy is that channel subscription fees are non-refundable once the billing period starts. Cancelling stops the next charge but does not automatically refund unused days.

If you were charged accidentally — for example, if a free trial silently converted or you accidentally clicked Subscribe — contact Amazon Customer Service immediately at amazon.com/help. Explain that you were charged without intending to subscribe and that you have not watched any content from that channel. Amazon agents have discretion to issue a full refund in these cases, especially for first-time incidents.

To maximize your chances: cancel the channel first, then contact support and ask for a refund on the most recent charge. Keep the chat transcript.

After cancelling a Prime Video add-on channel, you will keep access to its content until the end of the current billing period. Amazon displays the exact access end date on the confirmation screen.

After access ends, any content you downloaded for offline viewing from that channel will no longer play. Your Amazon account and Prime membership are not affected.

If you cancel by mistake, you can resubscribe at any time from the same Subscriptions page. Most channels will honor any remaining days from your previous billing period if you resubscribe before the access end date.

If you are trying to cut costs, consider whether you actually use the channel enough to justify its price. Many Prime Video channels offer a 7-day trial, so you can re-subscribe around a release date, binge a specific show, and cancel again before the next billing date.

For a flat-price all-in-one alternative, Amazon Prime itself includes a large library of included movies and shows that do not require an add-on. Peacock ($7.99–$16.99/mo) and Paramount+ (available standalone outside Prime) are common channels that also have direct subscriptions at the same or similar price.

• Cancelling a channel is not the same as cancelling Amazon Prime. Each add-on is a separate subscription. You can cancel any individual channel without affecting your Prime membership or Prime Video access.
• You may have multiple channels. Amazon lets you add many channel subscriptions independently. The Subscriptions page lists all of them — review the full list before cancelling to make sure you're removing the right one.
• Third-party billing. If you originally subscribed to a channel through the Apple App Store, the Roku Channel Store, or another platform, the subscription is billed by that platform — not Amazon. It will not appear on the Amazon Subscriptions page. Cancel through the platform where you originally subscribed.
• Free trials auto-renew. Most add-on channels offer a 7-day free trial. If you are in a trial, cancelling now stops the charge. If the trial just converted, see the refund section below.