Renew Reminder Help
ContactWebsite
Getting started
  • How Renew Reminder works
  • Add your first subscription
  • Install Renew Reminder on your phone or tablet
Adding & managing subscriptions
  • Billing cycles, and picking the right one
  • Edit, pause, or delete a subscription
  • Using the renewal calendar
  • Connecting a bank account
Reminders & notifications
  • Choose how early you're reminded
  • Email, text message, and in-app reminders
  • Change where reminders are sent
  • Set the time of day reminders arrive
Free trials
  • Track a free trial
  • Cancelling before a trial charges you
Billing & your plan
  • What's free and what Premium adds
  • Upgrade, downgrade, or cancel your plan
  • Invoices and receipts
  • I paid, but Premium isn't showing
Account & security
  • Can't sign in
  • Your data and privacy
  • Delete your account
  • Which countries are supported
Troubleshooting
  • I'm not getting reminders
  • Reminder emails going to spam
  • A renewal date looks wrong
  • Prices show in the wrong currency
Help CenterReminders & notifications

Reminders & notifications

Choose how early you get alerted, what time of day reminders land, and which channels they use.

  • Choose how early you're remindedSet your advance notice anywhere from 1 to 30 days, globally or for one subscription.
  • Email, text message, and in-app remindersThree channels that behave differently — email is a digest on a schedule, text and in-app count down to each renewal.
  • Change where reminders are sentPoint reminders at a different email address or phone number, and verify the new destination.
  • Set the time of day reminders arrivePick a preferred time per channel, and make sure your time zone is right after you move.

Other topics

Getting startedAdding & managing subscriptionsFree trialsBilling & your planAccount & securityTroubleshooting

Can’t find it here? We answer support email within 24 hours.

Contact support
© 2026 Renew Reminder
Contact supportCancel guidesPrivacyTerms